ProConnect Remote Monitoring
The uptime of your washing, sterilization and decontamination equipment is directly related to revenue levels, and we have developed a new capability to increase uptime and productivity through expert and immediate service response.
Introducing the ProConnect Response Center
The ProConnect Response Center is a single, central resource of knowledge about your washing, sterilization and decontamination equipment, including performance data, alarm logs, cycle data, service parts and maintenance history.
The ProConnect capability includes:
- Secure, internet-based remote monitoring
- Priority technical support
- Online parts ordering and service scheduling at eservice.steris.com
- Performance dashboards
- Immediate Response Time
Once ProConnect is installed, your equipment is connected via a secure ethernet connection to the ProConnect Response Center. Cycle and equipment data are collected 24/7 and if a problem arises, your equipment sends a notice with all relevant data to STERIS for analysis. This allows us to instantly respond to your needs and even eliminate unnecessary service calls.
For more information on the ProConnect Response Center:
Contact your District Service Manager, call STERIS at 800.333.8828 or click on Live Chat.