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Siebel eService

The STERIS Difference

STERIS Difference   

What sets us apart is our global team of highly trained technicians, our fast response times and our access to parts you need.


When it comes to Servicing your equipment we know you have many options available to you. Before you choose your partner however, consider some the extra value STERIS Service offers:

  • STERIS Customer Service Representatives provide support 365 days a year, offering <1 hour response time (phone), and onsite response within 24 hours for Priority 1 events
  • We stock more than 60,000 parts
  • Every Field Service Representative has extensive annual Safety training and is World Class Safety Excellence certified (WCSE)
  • Wherever you are: We are - with our global army of support behind every Field Service Representative, including inside technical support, field based engineering, factory engineers, and customer support representatives.

More than 91% of our Customers stated they would recommend STERIS to another industry colleague

 
Sell Sheet   Field Service Representatives